Incoming Suite
A live destination content layer for operators who bring visitors into cities and want useful local discovery across app, web, QR, onboard, and arrival touchpoints without maintaining the content manually every day.
Use this when you already know this is relevant and want to discuss scope, rollout, and fit directly.
Book a callWhat this actually changes
Concrete capabilities, the teams that use them, and what measurably shifts after you go live.
What it does
- Continuous ingest from 500+ cultural sources — festivals, opera and concert houses, theaters, museums, exhibitions, city programs
- Cast, work, conductor, and ensemble information attached to performances — not just titles and times
- Daily program data with opening hours, ticket prices, and structured venue information
- Five-dimension accessibility tags: wheelchair, hearing, visual, cognitive, and mobility
- Geo-filtered city programs around any address, hotel cluster, or coach stop
- Live change and cancellation stream — schedule shifts and sold-out states caught the day they happen
- Ten-language output including original-script delivery for CJK and Arabic — artist, conductor, soloist, and ensemble names
- Delivery as Excel/CSV, REST API, or configurable widget — no IT project required on the operator side
Who it fits
- Incoming agencies booking cultural and leisure programs for inbound groups
- Tour wholesalers and DMCs assembling multi-day itineraries across cities and seasons
- Coach, shuttle, and excursion operators with passenger touchpoints during transit and arrival
- Hospitality and concierge teams answering guest questions across languages and arrival contexts
- Operators serving long-haul markets that need original script and native-language content
What changes
- Replace manual research and copy-paste from dozens of festival and venue sites with a single live source
- Quote and confirm cultural programs in the guest's language without parallel translation work
- Catch schedule changes and cancellations the day they happen instead of through guest complaints
- Serve long-haul markets in original script — artist names, conductors, ensembles — without transliteration mismatches
- Roll out to new destinations without rebuilding the data operation each time
Three layers, one feed.
Incoming Suite covers the chain from heterogeneous source data to operator-ready delivery. Each layer has a clear goal — the result is a single live feed the operator can rely on across destinations and languages.
Source Aggregation
500+ cultural sources are continuously ingested — festival programs, opera houses, theaters, concert venues, museums, city event calendars. Sources are normalized, deduplicated, and resolved against a stable entity graph.
Cultural Translation
Performances, casts, works, and venue information are translated into ten languages — including original script for CJK and Arabic. Artist names, conductors, soloists, and ensembles stay correct across writing systems.
Operator Delivery
Output goes out as Excel/CSV exports, REST API, or configurable widget. Operators integrate at whichever level fits — from a daily spreadsheet attached to an email to a live API behind a guest app.
Three classes of operator-ready data.
Incoming Suite doesn't produce marketing copy. It produces structured, queryable cultural data that operators can plug into pricing tools, itineraries, and guest-facing surfaces — the same data, three formats, one source of truth.
Festival and program data
Full festival programs with cast, conducted by, soloists, ensembles, and work attribution — not just dates and titles.
- Opera, theater, and concert schedules
- Festival overviews with sub-program detail
- Cast, conductor, and ensemble per performance
- Work and composer attribution
- Premiere, debut, and special performance flags
Daily program and site information
Day-by-day cultural offer per destination with structured site information for each venue.
- Today, tomorrow, this week per destination
- Opening hours and ticket prices
- Five-dimension accessibility tags
- Geo-filtered city programs around any address
- Multi-destination itineraries from one feed
Live change stream
Schedule shifts, cancellations, and sold-out states surfaced as they happen — not days later.
- Performance reschedules and cast changes
- Cancellation alerts
- Sold-out and capacity-warning states
- Venue closures and program substitutions
- Push delivery via API webhook or scheduled export
Infrastructure, not consulting.
Incoming Suite is not a content team you outsource to. It's a structured cultural data layer that operators query directly — through Excel, API, or widget — and that updates itself as festivals, houses, and city programs change.
- Itinerary design and group routing
- Pricing, packaging, and commercial offer
- Guest relationship and on-site delivery
- Brand, voice, and customer experience
- Manual research across festival and venue websites
- Translation work for non-Latin and long-haul markets
- Phone-call schedule checks the night before departure
- In-house data maintenance per destination
Built once. Reused everywhere
The numbers underneath Incoming Suite aren't operator-side savings — they're the size of the cultural data layer the operator gets access to. One integration, every destination, every language, kept current.
DE, EN, FR, IT, ES, RU, ZH, JA, KO, AR — with original script for CJK and Arabic. Artist names, conductors, soloists, and ensembles stay correct across writing systems.
Festivals, opera houses, theaters, concert venues, museums, city programs. Normalized, deduplicated, and resolved against a stable entity graph.
Performances, exhibitions, opening hours, ticket prices, accessibility tags, geographic coordinates — all queryable, all linked, all maintained.
Excel, API, or widget — pick the integration that fits today. No middleware to build, no content team to staff, no destination-by-destination rollout.
Numbers reflect the live state of the cultural data layer. Coverage continues to expand as new sources are onboarded across destinations and seasons.
Let's talk about your rollout.
Thirty minutes. We map your sources, your channels, and the first KPI we go after together.